Thursday, 4 April 2013

Identifying User Needs

Today, Sec 2-1 began to work on defining the needs of their users. Drawing on what they have learnt at the interview session, students discussed their insights into the lives of their users, and from there, they began to determine possible emotional and physical needs of their users. Students generated various "Point of View" and "How Might We" statements to express their understanding of their users' needs. 



Despite being their maiden attempt, many groups came up with surprisingly accurate insights into the needs of their users, and they demonstrated genuine thoughtfulness and empathy for their users! Here are a few samples. 

"Ms Pricilla needs an easier way to communicate faster in a way that makes her feel confident and productive. How might we find a way to help Ms Pricilla communicate faster to make her feel confident and productive?"

- Eldwin's Group

"Mr Palang needs a way to socialise with people through selling crafts that makes him feel independent. How might we help Mr Palang socialise with people through selling crafts which makes him feel independent?"

- Natchanon's Group

Mr Bobby Yeo needs a way to make easier art and craft in a way that makes him feel able-bodied so that he does not feel limited because of his physical disability. How might we create an easier art and craft [for Mr Yeo] that makes him feel able-bodied so that he does not feel limited because of his physical disability?"

- Surabhi's Group

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